Most enquiries are one of three jobs. The first is a pool that needs a new fence, often because the old aluminium one has had its day, or the house is going on the market and needs a certificate of compliance. The second is a balcony, deck or staircase where a tired railing is coming out and glass is going in. The third is a kitchen or bathroom that needs glass made to an exact size, usually a splashback or a shower screen.
Each job runs the same way. You send the quote form with your suburb, the product and rough sizes, and we ask for photos when we reply. We measure the site before anything is ordered, because toughened glass can’t be cut or drilled once it’s made. The glass is made to size and fitted, and on a pool fence the gate is adjusted until it swings shut and latches from any open position.
We cover Sydney and about 50 km around it. That runs from the Northern Beaches and the North Shore down through St George and the Sutherland Shire, and out west through the Hills District and Parramatta.
The rules your glass has to meet
A pool fence in NSW is a safety barrier before it’s a feature. These are the NSW Government’s main requirements, and the standard that applies depends on when your pool was built.
NSW pool barrier
- Minimum height
- 1200 mm from finished ground level
- Gap under the barrier
- 100 mm or less
- Gaps between uprights
- 100 mm or less
- Non-climbable zone
- 900 mm arc outside, plus 300 mm inside
- Boundary fence as barrier
- 1800 mm high
- Gate
- Self-closing, self-latching, opens away from the pool
- Standard
- AS 1926.1-2012 for pools built after 1 May 2013 and any modified barrier
Source · NSW Government, Pool owner obligations
Balconies, decks and stairs fall under the National Construction Code instead. Once a fall reaches 1 m you need a barrier, and the glass in it has to be designed for the loads it will take.
Balustrade rules
- Barrier needed
- Where a fall is 1 m or more
- Floors and balconies
- 1000 mm minimum height
- Stairs and ramps
- 865 mm above the nosings
- Openings
- No gap a 125 mm sphere can pass through
- Falls over 4 m
- No climbable rails 150 to 760 mm above the floor
- Glass
- NCC glazing provisions (AS 1288), loads to AS/NZS 1170.1
Source · NCC 2022 Housing Provisions, Part 11.3
Your council or a private certifier has the final word on both, so ask them before work starts if anything about your site is unusual, such as a boundary fence that doubles as the pool barrier. The pool fencing page and the balustrades page go through each set of rules in more detail.