What we collect
When you send the quote form, we receive what you type into it. That’s usually your name, phone number, email address, suburb, the service you’re after and your message, along with the page you sent it from. Like any website, ours is hosted on a service that records basic technical details such as your IP address and browser type, which help keep the site secure and keep spam out.
How we use it
We use your details to reply to you and arrange a quote. To do that, we may send your request to a Sydney glass installer who services your area, so they can contact you about the job you asked about. We also keep a record of enquiries, and we use it to stop the form being misused.
We don’t use your details for unrelated marketing, and we don’t sell them to anyone.
Who sees it
Your request comes to us by email and, where needed, goes on to the installer handling your quote. The website and its email delivery run on Cloudflare, which processes that data on our behalf.
Cookies
The site doesn’t use advertising or tracking cookies. We look at aggregate traffic figures from our hosting provider to see which pages people find useful, and those figures don’t identify you.
Access, correction and deletion
You can ask what we hold about you, ask us to correct it, or ask us to delete it. Send a message through the quote form and put “Privacy request” in the details. We handle personal information in line with the Australian Privacy Principles.
Changes to this policy
We may update this policy as the site changes. The date on this page shows when it was last changed.